I didn’t find the time to draw more on the second day. I was building great conversations with great people. What else.
I also had the pleasure to present my views and experience with Visual (Design) Thinking as change management method. I guess the video will be soon online, meanwhile, here my slides:
At the end of the summit, I also asked all attendees to help me to get an overview of what they learned.
Just a tweet.
— fredericw (@fredericw) March 21, 2013
Thanks @audrinb, @ClaudeSuper, @haikUsages, @richardcollin, @tdebaillon, @hjsturm, @matthiasviry, @TimoteGeimer, @elsua, @aponcier, @phomek, @renesternberg, @o_berard, @sthielke, … for your help! In a nutshell I understood it like this (see all details in each @link) :
Always put people first. Build a strong purpose. Have patience, take time, make smart steps. Transition is more about adaptability than about adoption. Focus on UX (User experience), CX (Customer Experience), and their own WIIFM (What’s in it for me). Empower and encourage them. Use Mentoring. Find your own motivation. Create social engagement. Fear is nothing bad. Love.